FRESHGRADE (Classic) Support Resources
Have questions? Problems with Classes? Need more information?
IMS Contact Information: https://servicedesk.surreyschools.ca
SD36 CSL Resources
David A'Bear: firstname.lastname@example.org
Lindsey Frederickson: email@example.com
Angela Kailley: firstname.lastname@example.org
Contact IMS if:
*Please confirm with your office staff that MyEdBC information for student is current/accurate and a valid SD36 FreshGrade Permission Granted program code has been added. A new student to the district may take 2-3 business days to be visable within FreshGrade while MyEdBC changes may take 1-2 business days. If still an issue, contact IMS Service Desk and provide details including student name, PEN, division number.
Contact CSL team if: