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Outlook


The email and calendar service, Outlook Online, offers secure, anytime, anywhere access and includes the following:

  • Email – 100 GB data storage for your emails and the ablility to share files from the cloud so everyone always has the most current version.

  • Calendar - manage your schedule, book meetings; share your calendar with others.

  • Tasks - create daily to-do lists and set reminders.

  • Contacts - store your contacts and then access them from any computer or mobile device.


You will still be able to share your calendars, book appointments, create daily to-do lists, set reminders within Tasks and store your contacts in a feature-rich web interface (Outlook Online).  Then you will be able to access them from any work or home computer or mobile device via seamless mobile integration.  

Click here to view Microsoft's Outlook Online quick start guide.

Click here to view Microsoft's Outlook tips & tricks

Click here to access the Microsoft Outlook Online help center.

 

 

How do I download Office apps?How do I download Office apps?<a href="https://products.office.com/en-ca/office-system-requirements">Click here</a> to access Microsoft's Office 365 minimum system requirements for downloading Office apps to your personal devices.<br> <br> NOTE: If you already have the 2016 versions on your device, then you have the Office 365 versions of those applications.<br> <br> If you do not have the Office applications installed on <b>your district computer</b>, <a href="https://servicedesk.surreyschools.ca"> click here</a> to log an IMS Service request or contact the IMS Service desk at 604-595-6000 to have Office applications installed.<br> <br> To download and install Office on your Windows 10 or Apple computer, log in to Office 365 and click on the install button. Or <a href="https://portal.office.com/OLS/MySoftware.aspx?source=ohp-ib&SoftwareManageLayout=Panel_MicrosoftOffice_ClientDownload">click here</a> to go straight to the install page.<br> <br> On your mobile device, you can view, edit, and create documents with the familiar Office interface optimized for mobile phones and tablets. <a href="https://products.office.com/en-ca/mobile/office">Tap here</a> to get Office for your mobile device.
Where do I go for training with the Microsoft Office 365 applications?Where do I go for training with the Microsoft Office 365 applications?<p><a href="https://support.office.com/en-us/office-training-center">Click here</a> to access the <strong>Microsoft Office 365 Training Center.</strong></p><p>Click here for District training videos:  <a href="https://sway.office.com/dao1LTxQtoKxWvZf">https://sway.office.com/dao1LTxQtoKxWvZf</a></p><p><a href="/departments/edsc/events/sdworkshop/Pages/default.aspx">Click here</a> to access <strong>SD Workshop </strong>for District lead sessions.</p>
Will Office 365 impact how I use my Outlook email client or MS Office suite (ie: Word, PowerPoint, Excel, etc.) on my computer?Will Office 365 impact how I use my Outlook email client or MS Office suite (ie: Word, PowerPoint, Excel, etc.) on my computer?Office 365 will have no effect on the software already installed on your computer and you will use Outlook the same way you did before. <br> The only difference is that you will have more space for your email and files – 50 GB email quota and 1 TB of storage space in OneDrive. <br> <br> <a href="https://products.office.com/en-us/business/office-365-roadmap?filters">Click here</a> to see the Microsoft Office 365 Roadmap, where Microsoft provides information on what is changing in Office 365.
Where can I get help?Where can I get help?IMS can help with:<br> <ul> <li>Accessing Office 365, <li>Saving and printing, and, <li>FAQs (link to FAQs will be added after they are completed). </ul> All other support is provided by Microsoft at, <a href="https://support.office.com/"> Office Help and Training</a><br> <br> If you are a District employee, contact the IMS Service Desk by calling 604-595-6000 Mon. – Fri. 7:30am – 4:30pm or by <a href="https://servicedesk.surreyschools.ca"> clicking here</a> to fill out an IMS Service Request.
What if I suspect a security issue with my Office 365 email – such as inappropriate access? Do I have to go through Microsoft to get help, or can I continue to go through IMS technical support staff?What if I suspect a security issue with my Office 365 email – such as inappropriate access? Do I have to go through Microsoft to get help, or can I continue to go through IMS technical support staff?You will continue to go through the IMS Service desk for support regarding Office 365 email security issue. <a href="https://servicedesk.surreyschools.ca"> Click here</a> to fill out an IMS Service Request. We will be able to determine if there are any inappropriate accesses.<br> <br> <a href="/office365/Documents/Beware%20of%20email%20phishing%20attacks.pdf">Click here</a> to review the IMS Service Desk phishing/spam email.
How do I access Office 365?How do I access Office 365?Office 365 accounts have been enabled for all District Staff and Students. <a href="https://login.microsoftonline.com/?whr=sd36.bc.ca">Click here</a> to sign in to Office 365, click ‘Work or school account’ (if you see this on the login screen), and use your @surreyschools.ca username and password. You are now on the Microsoft cloud storage.  Click on the application icon that you want to use.<br> <br> <a href="https://support.office.com/en-us/article/sign-in-to-office-b9582171-fd1f-4284-9846-bdd72bb28426"> Learn how to sign in</a>.
Will I be able to recover email in Outlook Online? How?Will I be able to recover email in Outlook Online? How?Yes, you will be able to recover email by logging in to the web email client, right clicking on the deleted folder and choosing to restore deleted items. <a href="https://support.office.com/en-us/article/recover-deleted-email-messages-in-outlook-on-the-web-a8ca78ac-4721-4066-95dd-571842e9fb11">Click here</a> for Microsoft help to recover deleted email messages in Outlook Online.

 Resources

 

 

Microsoft-office-cheat-sheets (1)https://www.surreyschools.ca/office365/Resources/Microsoft-office-cheat-sheets%20(1).pdfMicrosoft-office-cheat-sheets (1)
Report Junk or Phishing Email Messagehttps://www.surreyschools.ca/office365/Resources/Report%20Junk%20or%20Phishing%20Email%20Message.pdfReport Junk or Phishing Email Message

 Links

 

 

Office 365 Loginhttps://www.surreyschools.ca/office365/Links/4_.000 Office 365 LoginLink to log in to Office 365
Outlook versions comparison charthttps://www.surreyschools.ca/office365/Links/5_.000 Outlook versions comparison chart