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Bus Services
Bus Services

The Online Registration Form for the 2021-2022 school year is closed. Thank you to the more than 900 registrants who have submitted applications by the June 30th deadline. Our Transportation Department looks forward to planning and creating routes to accommodate as many riders as possible.


A late registration process is in place for any potential riders who have not yet registered. The District cannot guarantee late registrants will be awarded a seat. By completing this registration, potential riders will be placed on a waitlist. To proceed with late registration, download the PDF Registration form here:   2021-2022 Bus Registration Form.pdfPlease refer to Steps to Registering Student, below, before completing the application.


If you have any questions or require assistance, please email: FACL-Transportation-Mail@surreyschools.ca


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It's important to note that during peak periods, which includes but is not limited to the start of registration in late Spring and the start of the school year in September, the volume of requests is high. Staff will do their best to acknowledge having received your email within 48 hours.

Eligible riders must live more than 4 kms from their catchment school for students in grades K-3 and more than 4.8 kms from their catchment school for students in grades 4-12.  

School Staff:

For further information and documents for Special Needs busing, please contact student support or email Jean Gahan in Transportation at gahan_j@surreyschools.ca


For Information on school bus field trips select Bus Trips from the task bar above. (You must be signed in as an Employee to access the tab.)


Student Bussing Guidelines

Students who are residents of the cities of Surrey or White Rock, and who meet the following criteria, will be considered eligible for regular school bus transportation to and from the school which has been designated by the Superintendent of Schools to serve their residence.

 a)   Kindergarten to Grade 3

Kindergarten to Grade 3 students who live in a residence that is located more than 4 km walking distance from their catchment school may apply for free bus transportation.

b)   Grade 4 to Grade 12

Grades 4 to 12 students who live in a residence that is located more than 4.8 km walking distance from their school may apply for free bus transportation.

Current Schools with Bus Services:

1.       Douglas Elementary        

2.       Earl Marriott Secondary          

3.       Grandview Secondary   

4.       Salish Secondary       

5.       North Surrey Secondary         

6.       Fraser Heights Secondary

 

For transportation of students with special needs, please contact your school Principal.

General busing inquiries can be directed to 604-572-0500 or via email at:

FACL-Transportation-Mail@surreyschools.ca

 

Steps to Registering Student


Step 1: Update information on MyEducation BC

If your student is moving to a new school or a new home before September 2021 (or at any time during the school year) you must advise the school. It is important to ensure your home address in MyEd BC is always up to date. The address you provide will be verified with what is currently on file. You can request changes by contacting your student's school office. *Please note that if your student already receives bussing their eligibility may change depending on your address.

If your address is accurate in MyEd BC, please proceed to Step 2.


Step 2: Determine rider eligibility/category

If you are new to the District or to our transportation system, review our FAQ page  2021-22 Bus Services FAQs.pdf  to understand our system, registration process, and determine if your student is an eligible rider. All riders must apply for the upcoming school year between mid-April and June 30th. Online applications will receive an email response outlining their eligibility/category for ridership. Students must register for bussing prior to each school year.


What is my Catchment school?

If you are not sure which school catchment your home is located, please use this online tool to help you determine which school your student should be registered.


Start by entering your street name. The locator will immediately begin listing streets and avenues as you type. Select your street or avenue.


Check the "I'm not a robot" box, and then click on Find My School.


Click on the range of numbers that your address falls in.

School Locator Address Locate.png


Your Elementary and Secondary Catchment schools will be listed as below.

Choose School.png

Verify that the catchment school listed is one of the schools the District provides bussing (listed above).


What is my Walk Distance?

If you are not sure how far your walk distance is from home to school, please use Google Maps.  Google your student's catchment school. Click on Directions and enter your home address (without apartment number) in the search bar using the WALK icon. The shortest distance are the kilometres that the bus system uses to calculate your eligibility.

Google Map WALK.PNG

Is your student a Rider with Diverse Abilities?

If your student is eligible for special needs bussing as per Regulation 5400.1:

  • Physically disabled students who, due to distance and/or severity of their disability, are unable to walk or take public transit.
  • Students with special needs who have a Ministry of Education designation, Special Education designation, or are placed in a District Special Education program (refer to Student Support Services).
  • Students who have already been approved by Learning Support Services.

If you believe your student is eligible for special needs bussing and has not registered for transportation before, please speak with your student's Learner Support Team at the school for information on the application and approval process.


Registration begins early April, and the deadline to register for the upcoming school year is June 30th. Students must register for bussing prior to each school year.


Step 3: Complete online registration form

Please complete the online registration form to help us plan bus routes and prepare communications notifying you of potential approval. When asked for a student number, please insert your student's correct *Pupil Number found in your MyEd BC Family Portal. You cannot register more than one student on a single form. If your student is newly registered with the school, please contact the school office for your child's Student (Pupil) Number.

Payment

You do not have to pay to complete this registration form but must SUBMIT the form to complete the process and receive a status notification email. PLEASE CHECK YOUR REGISTRATION CAREFULLY BEFORE SUBMITTING. If you do not receive a status email within the allotted time, the email provided was not correct.


Please note: Confirmation of registration completion does not automatically mean ridership approval.


Troubleshooting tips for Completing the ONLINE form

1.         Student First Name: Jean

Please ensure you enter the name of the student as you would like it to appear on the Bus Pass. Do not use all capitals or all lower-case letters for a student's name. Correct examples above, and below:

2.         Student Last Name: de la Francois

3.         School Attending: Only the schools that receive bussing will be in this list. Please do not type in a school that does not received busing. You will receive an email reply, however, your application will be rejected by the system.

4.         Catchment School: If you do not know your student's catchment school NEXT YEAR, please use the School Locator tool found in Step 2.

6.         Student ID Number (*Pupil Number): It is essential that the correct Pupil Number be entered into the form. Incorrect entry of student numbers will still produce an email response, however, the application will be rejected and the registration will not be accepted by the bussing system.

9.          Unit / Apartment Number: Please ensure you enter the APARTMENT or UNIT number (numbers only) in the Apt. Number field.

             123A

10.        Address: Please use correct spaces as required; do not use punctuation such as periods, dashes, or commas; and avoid ordinal indicators such as 'nd' or 'th' when completing an address. Use correct short forms, or full names, for streets and avenues: Ave / Avenue, St / Street, Dr / Drive, Hwy / Highway. Street and Avenue names that include a letter must be next to the number. Correct examples below:

16659 Fraser Hwy

7929 152 St

7767 145A Street

14445 64 Ave

7515 Wiltshire Dr

7423 King George Blvd  

Incorrect = bsmt 123- 10355-152nd st

12.     Postal Code: V3W 5R5 (numbers and capitals)

13.     & 14 Phone numbers: Include dashes 555-555-5555


Step 4: Confirm registration has been received (all riders)

You will receive an email from the District's transportation staff within 10 work days confirming the registration form has been completed and communicate potential next steps in the process. If you have not heard from the District's transportation staff within 10 work days after completing the online registration, please email: FACL-Transportation-Mail@surreyschools.ca

Please take note of the following:

If you receive an email with the subject: Your bus route has been confirmed - that means your student is an eligible rider (free).


If the subject is: Surrey Schools bus transport request – Courtesy (fee paying) Waitlisted - that means your student is a courtesy rider (paying) and has been placed on the waitlist.


If it indicates information other than above, please contact FACL-Transportation-Mail@surreyschools.ca


Please note: The District will approve rider eligibility based on home to school calculations determined by our system. You can check your potential eligibility by referring to Step 2.

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